Customer Service

RETURN/EXCHANGE POLICY

If you’re not completely happy with your purchase or there is a problem please email or call to discuss a solution catherineabelstore@gmail.com // +61 (0) 425 327 969

DOMESTIC / INTERNATIONAL SHIPPING

All paintings are professionally packed by a reputable courier specialising in handling fine art, and sent priority. All orders ship within 1-2 business days. Delivery times vary depending on destination and you’ll receive a confirmation email once your order has been sent. Please allow extra time for customs clearance on international shipments.

Within Australia - 2-7 Days // Worldwide - 7-14 Days  

BUY ONLINE WITH ASSURANCE

Great lengths are taken to ensure the quality of each painting is properly displayed and described on the store site so that, as an art buyer, you can feel confident you are purchasing a painting of an exceptional standard made using the highest quality paint, materials and linen.

Buying online through the Catherine Abel Store guarantees you are buying directly from the artist and all transactions are dealt with personally.

PAYMENT PLANS

Payment plans are accepted on all works over $1000. If you wish to set up a payment plan please contact me prior to purchasing to make payment arrangements. Paintings need to be paid in full before shipping.

COPYRIGHT

Under Australian and International law all artwork remains the copyright of Catherine Abel and may not be used or reproduced without the written consent of the artist. Sharing any content of Catherine Abel Store on social media may only be done utilising the 'sharing tools' provided on each page.

For all other enquiries please use the contact tab below. 

Thank you.